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FAQ 000024 - Error 0x80040201 reported in Microsoft Outlook when sending PDF Print E-mail
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Written by Dejan Foro   
Aug 12, 2007 at 07:23 PM

Information in this article applies to: Exchange 2003, Outook 2003

SYMPTOMS:

When you try to send/receive from Outlook the following error message is reported:

Unknown Error 0x80040201

 new_pa4

CAUSE:

This can happen if you disconnect Outlook from Exchange server and reconfigure it to use a local .pst file instead of an Exchange server mailbox. After this some Global Address list entries may stay cashed in Outlook client and will cause this error.  Before sending the message Outlook will try to resolve all the recipients and since Global Address List is not available any more, it will report an error.

When you try to open properties for such address entry the following error will be reported:

The name or distribution list has been deleted and is no longer a valid Address Book entry. The item could not be found.

 new_pa6

SOLUTION:

Remove the cashed entries from the Outlook client. For detailed instructions have a look at FAQ article 000032 How to remove addresses from the Outlook address cashe.

 

Last Updated ( Dec 01, 2008 at 11:17 PM )
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