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FAQ 000023 - Mailbox does not contain the interpersonal message subtree folder PDF Print E-mail
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Written by Dejan Foro   
Aug 07, 2007 at 12:52 AM

The information in this article applies to: Exchange 2003, HP OmniBack backup software

PROBLEM:

When performing a mailbox backup of your Exchange 2003 with HP OmniBack backup software you receive an error similar to this:

Single Session Report

Cell Manager: server.domain.com
Creation Date: 09.11.2005 13:00:06

Session Information

Specification

Mailbox Exchange Single Mailboxes Backup

Session ID

2005/11/09-14

Type

Backup

Session Owner

Status

Completed/Errors

Mode

full

Start Time

09.11.2005 12:34:36

Queuing

0:00

Duration

0:25

GB Written

9,05

# Media

1

# Errors

1

# Warnings

0

Success


No objects failed.
Report Messages Other Than Normal [Common]:
 

[Minor] From: OB2BAR_SMTP (SERVERNAME-{15F0B84C-DC73-45EB-9ED8-BFFD22F4F278})@DOMAIN.com "Single Mailbox"  
Time: 09.11.2005 12:57:03 Mailbox does not contain the interpersonal message subtree folder and will not be backed up. 

CAUSE:

This mailbox is created by OmniBack for processing e-mail notifications and does not containt the proper folder structure expected by MAPI

 

SOLUTION:

Exclude this mailbox from the mailbox backup job. This is a system mailbox that does not contain any user data, therefore it is safe to leave it out.

 

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