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FAQ 000121 - Exchange 2013 Setup error - There is a pending reboot from a previous installation PDF Print E-mail
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Written by Dejan Foro   
Oct 25, 2013 at 11:13 PM

This article applies to:

Windows Server 2012

Exchange 2013 CU2

 

PROBLEM

The Exchange Server 2013 setup fails at the readiness checks with the following error:

There is a pending reboot from a previous installation of Windows Server role or feature. Please restart the computer and then run Setup again.

 

The problem remains even after several restart attempts and setup is not able to continue. 

 

CAUSE

The Exchange Server Setup reads several registry keys to determine whether a system restart is required after a previous installation of a server component, application or hotfix.

If there is anything wrong there, the Exchange setup will report that a restart is needed and will not continue.

 

In regards to those checks, the following  3 cases are possible:

 

CASE 1

The registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\UpdateExeVolatile  does not exist. This is a typical situation on a fresh Windows Server 2012 installation.

SOLUTION

Using registry editor, create the key and set its value to 0.

 

CASE 2

The registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\UpdateExeVolatile exists, but the value is set to a value other than 0.

SOLUTION 

Using the registry editor set the value of the UpdateExeVolatile to 0.

 

CASE 3

The registriy key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations contains any values.

SOLUTION

Delete any values existing under the PendingFileRenameOperations key.


 

 

Last Updated ( Oct 25, 2013 at 01:19 PM )
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