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FAQ 000105 - Exchange backup fails with snapshot technology error 0xe000fed1 PDF Print E-mail
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Written by Dejan Foro   
Oct 22, 2012 at 01:08 AM

This article applies to:

Windows Small Business Server 2011 Standard SP1

Exchange 2010 SP1

Symantec Backupexec 2012 SP1

 

PROBLEM

When you try to do a backup with BackupExec 2012 an error similar to this is reported:


V-79-57344-65233 - Snapshot Technology: Initialization failure on: "\\SERVER\Microsoft Information Store\Mailbox Database". Snapshot techology used: Microsoft Volume Shadows Copy Service (VSS)


Snapshot technology error (0xE000FED1): A failure occurred querying the Writer status.


Check the Windows Event Viewer for details.


Writer Name: Exchange Server, Writer ID: {765FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer has timed out (0x8004232f2), State: Failed during freeye operation (9). 

 

CAUSE

Failed backup my cause VSS snapshot not to be cleanced, which might get the Exchange VSS writer stuck. 

 

SOLUTION

 

Open the command promt with Run As Administrator 

With the VSS admin check if there are any left over shadows that need to be cleaned:

vssadmin list shadows


To delete a specific shadow:

vssadmin delete shadows /Shadow=ShadowsID


To delete all shadows

vssadmin delete shadows /All


After that check if all writers are in stable and in error free condition. 

vssadmin list writers

 

IF any of the writers is reporting that it is not in a stable state, reboot the server to recover it.

 

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