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FAQ 000101 - Password not accepted when Outlook is started for the first time after mailbox move PDF Print E-mail
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Written by Dejan Foro   
Feb 09, 2012 at 02:59 PM

This article applies to:
Exchange 2003 SP2
Exchange 2010 SP1, Rollup update 5
Outlook 2010

PROBLEM
After you move a mailbox from Exchange 2003 to Exchange 2010, and the user starts his Outlook for the first time after the move, he is required to enter a username a password, but when the user enters them, those are not accepted.

CAUSE
Mising domain name in the credentials.

SOLUTION
Username has to be entered in form of
domain\username

Last Updated ( Feb 09, 2012 at 02:01 PM )
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