Exchangemaster GmbH company logo

Exchangemaster GmbH - A Swiss IT Consultancy
Getting Started
Follow Me

Follow exchangemaster on Twitter

Who's Online
We have 60 guests online
FAQ 000079 - How to manually recover an Outlook Business Contact Manager Database PDF Print E-mail
User Rating: / 31
Written by Dejan Foro   
Mar 11, 2010 at 04:23 AM

This article applies to:
Microsoft Outlook Business Contact Manager 2007 (BCM 2007)
Outlook 2007

Windows 7

This article describes how to recover Business Contact Manager (BCM) database to a new machine, in a case where the source machine is not bootable any more and you therefore can't use the standard built in Export/Import functionality. In such case you have to manually transfer the Business Contact Manager database files either from the old hard drive or from a backup.



  • Install Business Contact Manager 2007 on the new machine.
  • Start Outlok and Select to Create a New Business ContacDatabase.
  • Exit Outlook
  • Stop the SQLSERVER (MSSMLBIZ) service (Start, Right click Computer/Services and Applications/Services)
  • Copy the database and log file:

The standard file names are:

MSSmallBusiness.mdf (database)
MSSmallBusiness.ldf (log file)

And those can be found under:

Windows XP
C:\Documents and Settings\\Local Settings\Application Data\Microsoft\Business Contact Manager\

Windows Vista and Windows 7
C:\Users\\AppData\Local\Microsoft\Business Contact Manager\

  • Assign proper file system access rights on the database files:

Network Service - Full Control
SQLServer2005MSSQLUser$yourmachinename$mssmlbiz - Full Control
Administrators - Full Control

  • Start the SQLSERVER (MSSMLBIZ) service
  • Download and install the Microsoft SQL Server Management Studio Express (there is a 32-bit and 64-bit version available, which one you will use depends if you have 32-bit or 64-bit Windows). On Windows 7 in order to install properly right click the installation file and select Run as admin
  • Start the Microsoft SQL Server Management Studio Express admin tool
    (Start/Microsoft SQL Server Express/right click SQL Server Configuration Manager and select Run As Administrator )
  • Attach the database (Right click Database and select Attach) and supply the path to your database and log file.
  • Give the local user appropriate SQL Server / Database rights (Security/Logins/New Login - select your windows user . In the same dialog box, Under roles select Sysadmin)
  • Start Outlook Business Contact Manager
Last Updated ( Mar 10, 2010 at 10:56 PM )
<Previous   Next>