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FAQ 000072 - OWA does not work after Exchange Server 2010 update rollup installation PDF Print E-mail
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Written by Dejan Foro   
Jan 02, 2010 at 07:15 AM

This article applies to:
Exchange 2010 Rollup Update 1
Exchange 2010 Rollup Update 2
Exchange 2010 Rollup Update 3
Exchange 2010 Rollup Update 4
Exchange 2010 SP1 Rollup Update 1
Windows 2008 R2

PROBLEM
After installation of Exchange 2010 Rollup update the Outlook Web Access is broken.


CAUSE
The Exchange Rollup update was installed without elevated administrative privileges. The setup will not report any problems but it will not install properly, causing OWA to fail.

SOLUTION
Reinstall the Rollup update with elevated priviledges:

Start the Command prompt by right clicking it and selecting Run As Administrator.
Re-run the Exchange 2010 Rollup Update.

RECOMMENDATION 
Read the FAQ 0000888 - How to install Exchange service packs and updates.



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Last Updated ( Nov 17, 2010 at 01:23 PM )
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